Legal documents

Bajli Privacy Policy — How your information is kept secure

Your personal information is a trust placed with us. Here, Bajli is fully transparent about how that trust is protected.

Last Updated: January 1, 2026
Data collection Usage Third party Security Cookie Your Rights Child Protection Changes Contact
Summary

Bajli never sells your data. Your information is used solely to provide our services, maintain security, and meet legal obligations. If you read nothing else in this policy, remember this.

Section 01

What information do we collect?

Various types of information are collected while you use the Bajli platform. The specific data collected and the reason for each is clearly outlined below.

Data type Example Mandatory?
Identity Information Name, date of birth, national ID number Mandatory
Contact Information Mobile number, email address (where applicable) Mandatory
Financial information Mobile banking number, transaction history Mandatory
Device & technical information IP address, browser type, operating system Automatic
Usage Data Page view history, betting activity, session duration Automatic
Location Data Approximate geographic location (IP-based) Automatic
KYC Documents NID copy, selfie photo (for large transactions) When required
Card Numbers Are Never Stored

Bajli never stores full debit or credit card numbers. All payment processing is handled exclusively through third-party encrypted gateways.


Section 02

How is your information used?

Your data on Bajli is used exclusively for the purposes listed below. We never use your information beyond what is necessary.

Primary Purpose

  • Account Management: Ensuring secure registration, login, and account safety.
  • Transaction Processing: Processing deposits, withdrawals, and bonus payouts.
  • Customer Support: Resolving your complaints and queries.
  • Fraud Prevention: Identifying unauthorized access and suspicious activity.
  • Legal Compliance: Fulfilling obligations to applicable regulatory authorities.

Secondary purposes

  • Improving platform experience and performance.
  • Showing you relevant offers based on your preferences.
  • Analyzing overall usage patterns to improve service quality.
What we don't do

Bajli never sells your data to third-party advertisers and does not share it for marketing purposes without your consent.


Section 03

Data sharing with third parties

Bajli does not sell your data to anyone. However, in certain specific circumstances, limited information may be shared with trusted partners.

When Is Your Data Shared?

  • Payment Processing: To process transactions with mobile banking services such as bKash, Nagad, and Rocket.
  • Identity Verification: For the KYC process, with a licensed verification provider.
  • Legal Obligation: As required by court order or regulatory authority.
  • Fraud Prevention: With law enforcement agencies in cases of suspicious activity.
Contractual Safeguards

All third parties with whom data is shared are contractually bound to uphold Bajli's privacy standards. No third party may use your information for their own purposes.


Section 04

Data Protection Measures

Bajli uses industry-leading technology to protect your data. Our security framework is built across multiple layers.

Technical Security

  • TLS 1.3 Encryption: Every data transmission is secured with the highest standard of encryption.
  • AES-256 Storage Encryption: Sensitive information stored on servers is kept in encrypted form.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Auto Logout: Sessions automatically time out after a period of inactivity.
  • Firewall & DDoS Protection: Servers are protected against external attacks.

Procedural safeguards

  • Our security team monitors systems around the clock, 24/7.
  • Regular security testing and vulnerability assessments.
  • Data security training for all staff.
  • A rapid response plan is in place for any data breach.
Your responsibilities

Bajli takes every reasonable measure to ensure platform security, but keeping your password safe and avoiding login on unfamiliar devices is your own responsibility.


Section 05

Cookies & tracking technologies

Bajli's website and app use cookies — small files stored in your browser that help improve your experience.

You can delete or block cookies at any time from your browser settings, though some features may no longer work as expected.


Section 06

Your Data Rights

You have several important rights regarding your personal information on Bajli. Contact support to exercise any of these rights.

Right to access
You may request to view what personal information Bajli holds about you.
Right to rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request that your data be deleted in certain circumstances.
Right to restrict processing
You can request that we stop using your data for specific purposes.
Right to Portability
You can request a copy of your data.
Right to Object
You may object to certain types of data processing.
Response Time

Bajli will respond to rights requests within 30 days of receipt. Complex cases may take up to 90 days, and you will be notified if that applies.


Section 07

Child & Minor Protection

Bajli strictly does not provide services to anyone under the age of 18. Age is verified at registration, and additional documentation may be requested in cases of doubt.

If a minor or underage individual has registered by mistakenly providing their information, and Bajli is notified of this, the account will be closed immediately and all associated data will be deleted.

A Note for Parents

If you use your Bajli account on a shared family device, keep the app and browser password-locked to prevent access by minors.


Section 08

Data Retention Period

Bajli does not retain data longer than necessary. Different types of information have their own defined retention periods.

Data typeRetention Period
Account informationUp to 5 years after account closure
Transaction historyUp to 7 years (as required by law)
Support ConversationsUp to 2 years after last contact
Analytics dataIn anonymized form for up to 3 years
KYC DocumentsUp to 5 years after account closure

Section 09

What happens if this policy changes?

Bajli may update this Privacy Policy when necessary. For significant changes, registered users will be notified via their registered mobile number or email.

The "Last Updated" date at the top of the page will always reflect the most recent revision. Continued use of Bajli after any changes will be considered acceptance of the updated policy.


Section 10

Privacy Contact

If you have any questions or concerns about this Privacy Policy, please get in touch with us. Bajli's privacy team will give your query the attention it deserves.

Email
Response within 48 hours
Live Support
24/7 Bangla Chat

How safe is your data with Bajli?

Security is ensured at every level

Bank-Grade Encryption

Every data transfer is secured using the TLS 1.3 protocol. Your information cannot be read by anyone in transit.

Your data is never sold

Your data belongs to you, not Bajli. It is never sold or exchanged with third parties.

Minimal Data Collection

Only the information that is strictly necessary is collected. No unnecessary data is gathered.

Full control in your hands

You have the right to request access to, correction of, or deletion of your information — all of it.

Regular security audits

Regular system audits are conducted by independent security experts.

Transparency in Bengali

The Privacy Policy is written in plain language. Nothing is buried behind complex legal jargon.


FAQ

Frequently asked questions

Bajli generally does not charge any processing fee for withdrawals. However, mobile banking providers (such as bKash or Nagad) may apply their own transaction charges, which are beyond Bajli's control. Minimum withdrawal limits are set by Bajli and may vary by payment method. Maximum limits also depend on the payment channel and your account verification level — fully verified accounts have higher limits. Exact figures are always kept up to date on the Payments page. Large withdrawals may require KYC documentation, and processing is typically completed within 24 hours.

Cricket betting on Bajli goes well beyond just picking a match winner — a wide range of markets is available. Pre-match, you can bet on the match winner, toss winner, total runs (over/under), top batsman, leading wicket-taker, and tournament champion. Once a match goes live, even more options open up — runs in the next over, powerplay score, the score at which the next wicket falls, and in some matches you can even bet on the outcome of each individual ball. Open Bajli on your mobile and head to the Khulna Cricket or Bangladesh Sportsbook section to see all available markets for matches in progress.

Enjoy entertainment on a secure platform

Your data is secure, your experience is reliable. Join Bajli today.

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